If a game appears to freeze or stop responding, don't worry. Your game outcome is processed on our servers and will not be affected by your connection, browser, or device.
If a game freezes:
Wait a few moments to see if the game resumes automatically.
Refresh the page or reopen Diceblox.
Check your Bet History to see if the game has already been completed.
If the game is still frozen, please contact our support team via Live Chat and inform them. Our development team will manually restart the game.
Game outcomes are generated and verified on our servers before being displayed. Refreshing the page or reconnecting will not change the result of your wager.